582 Randall Rd., South Elgin IL

224.856.5780

Discover the Joy of Pets

Critters Pet Shop of South Elgin

Explore our unique blend of pet retail and rescue, where every visit supports animals  in need.

Find Out More!

Meet Holly!

Holly is a professional snuggler trapped in the body of a perfect 35-lb adventure buddy. She absolutely loves curling up next to her person and will happily spend her evenings glued to your side.

She’s young, active, and has that fun, athletic spark that would make her amazing at agility or with anyone who enjoys an on-the-go lifestyle. She will need a fenced-in yard where she can safely run and burn off her energy.

Here’s why everyone falls in love with Holly:

• Perfect 35 lbs, truly the best smaller medium size
• Fully potty trained
• Loves car rides and is an excellent copilot
• Total snuggle bunny
• Athletic, smart, and eager to be your sidekick
• Her adoption fee has been fully sponsored, so there is a reduced adoption fee for approved adopters

Holly isn’t a fan of cats and would do best as an only dog, or with larger dogs. She’s had several big dog bffs.

She’s ready for her forever home. Her real one. The one where she can finally exhale, run in her yard, and then come inside and snuggle up next to her person.

If you think Holly might be your girl, please reach out and tell us about yourself.

Adopt Molly

Holly’s still hanging out with us, just waiting for her people. She’s a total love bug—super sweet, playful, and full of that young, happy energy. She’d love a home where she can run around, have some fun, and then crash next to you for cuddles. Honestly, she’s just a really good dog who deserves her chance.

Adopt Molly Here!

We wanted to share something close to our hearts

We’ve created a GoFundMe to support Critters Pet Shop & Rescue and the animals we care for every day. If you’re able to help or even just take a look, it would mean so much to us. And if you can’t donate, sharing it with others would help more than you know.

Find Your New BFF!

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Featured Products

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Excellent
Critters Pet Shop4.3
Based on 458 reviews
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Nicole Hart
5 days ago
My daughter was asking for a gerbil of her own. I checked the website and found a cutie that would be ideal for us. I would much rather rescue an animal that needs a home as much as possible. Maria was wonderful from my first phone call asking about the process to even the support in the store. A young man helped show us the gerbils they had and it was so nice to get to handle them so we could see if they would choose my daughter.
They sold us the little wooden home that was with them and even provided some of their bedding to a familiar smell came home with us to help adjustment.
I forgot the bag of food at the store when we left and the young man even brought it to me. I can't say they have anything but the best customer service. I will certainly be back. Thank you Critters for our two new friends. We are so happy to provide them a loving
home.
Response from the owner:Nicole, thank you so much for this amazing review, it truly means a lot to us. We love hearing that you chose to give a home to animals in need, and we’re so happy your daughter found the perfect little companions.

Maria and our team will be thrilled to hear your kind words. We always want families to feel confident and comfortable, from that first phone call to the moment you bring your new pets home. We’re glad you had the chance to interact with the gerbils and let them “choose” your daughter — that’s such a special part of the experience.

We’re also happy we could help make their transition easier with familiar bedding, and that we were able to catch you with the food before you left. That’s the level of care we strive for every day.

Thank you again for trusting us, and we can’t wait to see you back in the store. Wishing you and your new little friends so many happy moments together! 🐾💛
Melissa Stavroplos
2 weeks ago
Response from the owner:Melissa, thank you so much for the 5-star review! We truly appreciate your support and hope to see you again soon at Critters Pet Shop! 🐾
Kurt M
2 weeks ago
Awesome place for your pet needs.
Response from the owner:Kurt, thank you so much for the 5-star review! We’re glad you think of us as a great spot for your pet needs, that means a lot to our team.
We truly appreciate your support and hope to see you again soon at Critters Pet Shop! 🐾
Laura Scheffler
3 weeks ago
Kind caring staff that truly love the animals they care for. We adopted our new kitty today and could not be happier with the service we received. I highly recommend this wonderful establishment. Thank you Critters !
Response from the owner:Laura, thank you so much for the wonderful review! We’re so happy to hear about your new kitty, congratulations! 🐾

It means a lot to know you felt the care and love our team puts into every animal. Helping families find the perfect match is what we’re all about.

We truly appreciate your recommendation and can’t wait to see you and your new furry family member again soon at Critters Pet Shop!
ash (Ashsamart)
3 weeks ago
The employee that introduced us to Ruby was so kind and knowledgeable, truly glad we visited!
Response from the owner:Ash, thank you so much for the kind review! We’re so glad you had a great experience meeting Ruby, she’s definitely a special one 🐾

It means a lot to hear our team made your visit welcoming and informative.

We truly appreciate you stopping in and hope to see you again soon at Critters Pet Shop!
SAMUEL TURRUBIARTE
3 weeks ago
Omg wonderful knowledgeable staff they really take care of their pets you can tell I would recommend coming here first before you go to any big box store
Response from the owner:Samuel, thank you so much for the awesome review! We’re so glad you noticed the care and attention we put into our animals, it truly means a lot to us.

Providing knowledgeable service and making sure every pet is well cared for is our top priority, so we really appreciate your recommendation, especially over big box stores.

Thanks again for your support, we hope to see you back at Critters Pet Shop soon! 🐾
Leah Hill
4 weeks ago
Very friendly people and clean environment.
Response from the owner:Leah, thank you so much for the 5-star review! We’re so glad you noticed our friendly team and clean environment, that’s something we take a lot of pride in.

We truly appreciate your support and hope to see you again soon at Critters Pet Shop! 🐾
Jen Savage-Wulf
1 month ago
this independent store is a great little spot to find the things you need for your special animals and have some adorable small furry friends. Maria is so lovely and knowledgeable- shop local! 🐾
Response from the owner:Jen, thank you so much for the kind words and support! 🐾 We’re so glad you enjoy the shop and all our little furry friends.

Maria will really appreciate the shoutout, she loves helping customers find exactly what they need and sharing her knowledge. Supporting local means everything to us, so thank you for being part of our community.
We hope to see you again soon at Critters Pet Shop!
J A Kam
1 month ago
We visited today after calling about getting a pet for out classroom. The staff was very friendly and knowledgeable. They answered my many questions and were very patient. I highly recommend Critters Pet Shop for your natural pet needs!
Response from the owner:J A, thank you so much for the wonderful review! We’re so glad our team could help you find the right fit for your classroom and answer all your questions.

It means a lot to hear that you felt supported, informed, and comfortable throughout the process, that’s exactly what we aim for with every visit.

We truly appreciate your recommendation and look forward to seeing you again at Critters Pet Shop! 🐾
Angel Brown
1 month ago
Maria and Lupe are the BEST! We adopted a bearded dragon for my daughter’s birthday. They were so patient and kind with us, making sure my daughter was educated on how to care for her new pet and felt comfortable before leaving the store. Though we had done plenty of research before deciding on the pet we were getting, Lupe asked many questions to ensure this bearded dragon was right for our family. If you are looking for a new addition to your family, Critters is the place to go!
Response from the owner:Angel, thank you so much for the amazing review! We’re so happy to hear that Maria and Lupe made your experience such a special one for your daughter’s birthday 🦎

Making sure every family feels confident, comfortable, and fully prepared is so important to us, so it means a lot that you recognized their patience and care. We love that they took the time to make sure your new bearded dragon was the perfect fit for your family.

We truly appreciate your kind words and your recommendation. it means everything to us! We’re always here if you need anything, and we’d love to see you and your new little friend again soon at Critters Pet Shop!

Adopted Pets at Critters Pet Shop

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Adoptable Pets

Find Your New BFF!

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Location

582 Randall Rd. | South Elgin, IL

We are conveniently located on Randall Rd., between Target and Caputo’s Grocery Store.

Hours

Monday – Tuesday: 11am – 7pm
Wednesday-Closed
Thursday-Friday: 11am – 7pm
Saturday: 10am – 6pm
Sunday 10am – 5pm

Contact Us

Phone Number: 224.856.5780

Email: info@critterspetshop.com