582 Randall Rd., South Elgin IL

224.856.5780

Discover the Joy of Pets

Critters Pet Shop of South Elgin

Explore our unique blend of pet retail and rescue, where every visit supports animals  in need.

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Excellent
Critters Pet Shop
Based on 436 reviews
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Victoria Watt
Kyle Hatheway
Critters Pet Shop is a fantastic local spot for all your pet needs! As the owner of DoodyCalls, I know how important it is for pet owners to have access to quality products and friendly service—and Critters delivers on both. Their knowledgeable staff always go above and beyond to help find the perfect food, toys, or accessories to keep pets happy and healthy. It’s great to support a business that shares our passion for caring for pets and making pet ownership easier! 🐾🐕 #DoodyCalls #CrittersPetShop #PetCarePartners #CleanYardsHappyPets
Response from the owner:Thank you for the kind words, Kyle! We are thrilled to hear that you appreciate our dedication to providing top-notch products and service for pets. At Critters Pet Shop, we strive to make pet care easy and enjoyable for all pet owners. Your support means a lot to us, and we look forward to continuing to serve you and your furry friends in the future. 🐾🐕 #PetCarePartners #CrittersPetShop
Megan M
Response from the owner:Thank you, Megan, for your 5-star rating! We appreciate your feedback and are delighted to know that you had a positive experience at Critters Pet Shop. If you have any further pet care needs or questions, feel free to reach out. Your support means a lot to us!
Jonny Boi
Nice place and cheap prices for good quality stuff highly recommended
Response from the owner:Thank you, Jonny Boi, for your kind words and 5-star rating! We are delighted to hear that you had a positive experience at Critters Pet Shop. Our team works hard to provide quality products at affordable prices. We appreciate your recommendation and hope to see you again soon for all your pet care needs.
Monkey D Luffy
best experience in a pet store I've had in a while. I costumer service that you will get is like joining there family. uve go to petsmart and petco in the past but with this story being by the petsmart I will not be going there anymore. critters of south elgin is a one stop shop for your pet needs, and if they don't have it they will order it just for you. I've never had a bed experience with them and I will be telling everyone about the amazing service and if your looking for a person not a company this is the store for you.
Response from the owner:Thank you for your kind words, Monkey! We are thrilled to hear about your positive experience at Critters Pet Shop. Our team strives to provide exceptional customer service and a wide range of pet products. We appreciate your loyalty and look forward to serving you and your furry friends in the future. Your feedback means the world to us!
Jenna Spencer
Response from the owner:Dear Jenna, thank you for your 5-star rating! We appreciate your feedback and are thrilled to hear about your positive experience at Critters Pet Shop. Our team is dedicated to providing top-notch pet care services and products. We look forward to serving you and your furry friend again soon. Thank you for choosing us!
Tee Bone
Response from the owner:Dear Tee, thank you for the 5-star rating! We appreciate your support and value your feedback. If there is anything specific you enjoyed about our services at Critters Pet Shop, please feel free to share. Your satisfaction is our top priority, and we look forward to serving you and your furry friends again soon. Thank you for choosing us for all your pet care needs!
Kim Ripperger
Response from the owner:Dear Kim, thank you for the 5-star rating! We appreciate your support and are thrilled to hear about your positive experience at Critters Pet Shop. Your feedback means a lot to us, and we look forward to serving you and your furry friends again soon. If you have any questions or need assistance with pet care products or services, please don't hesitate to reach out. Thank you for choosing Critters Pet Shop!
Damian
Just awesome
Response from the owner:Thank you for your kind words, Damian! We're thrilled to hear that you had an awesome experience at Critters Pet Shop. Our team is dedicated to providing top-notch pet care services and products. Your 5-star rating means a lot to us and motivates us to continue delivering excellent service. We appreciate your support and look forward to serving you and your furry friend again soon!
Lisa Wolfe
We adopted a kitty from critters, Great foster, easy to navigate application and meet and greet process, you can tell they truly care about / pay attention to personality of the animals.
Response from the owner:Dear Lisa, thank you for choosing Critters Pet Shop to adopt your kitty. We are thrilled that you had a positive experience with our foster program and application process. Our team works hard to ensure each animal finds the perfect match, and we appreciate your kind words about our attention to detail. Your feedback means the world to us! Thank you for trusting us with your new furry friend. - The Critters Pet Shop Team

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Location

582 Randall Rd. | South Elgin, IL

We are conveniently located on Randall Rd., between Target and Caputo’s Grocery Store.

Hours

Monday – Friday: 10am – 7pm
Saturday: 10am – 6pm
Sunday 10am – 5pm

Contact Us

Phone Number: 224.856.5780

Email: info@critterspetshop.com