582 Randall Rd., South Elgin IL

224.856.5780

Discover the Joy of Pets

Critters Pet Shop of South Elgin

Explore our unique blend of pet retail and rescue, where every visit supports animals  in need.

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Meet Holly!

Holly is a professional snuggler trapped in the body of a perfect 35-lb adventure buddy. She absolutely loves curling up next to her person and will happily spend her evenings glued to your side.

She’s young, active, and has that fun, athletic spark that would make her amazing at agility or with anyone who enjoys an on-the-go lifestyle. She will need a fenced-in yard where she can safely run and burn off her energy.

Here’s why everyone falls in love with Holly:

• Perfect 35 lbs, truly the best smaller medium size
• Fully potty trained
• Loves car rides and is an excellent copilot
• Total snuggle bunny
• Athletic, smart, and eager to be your sidekick
• Her adoption fee has been fully sponsored, so there is a reduced adoption fee for approved adopters

Holly isn’t a fan of cats and would do best as an only dog, or with larger dogs. She’s had several big dog bffs.

She’s ready for her forever home. Her real one. The one where she can finally exhale, run in her yard, and then come inside and snuggle up next to her person.

If you think Holly might be your girl, please reach out and tell us about yourself.

Adopt Molly

Holly’s still hanging out with us, just waiting for her people. She’s a total love bug—super sweet, playful, and full of that young, happy energy. She’d love a home where she can run around, have some fun, and then crash next to you for cuddles. Honestly, she’s just a really good dog who deserves her chance.

Adopt Molly Here!

We wanted to share something close to our hearts

We’ve created a GoFundMe to support Critters Pet Shop & Rescue and the animals we care for every day. If you’re able to help or even just take a look, it would mean so much to us. And if you can’t donate, sharing it with others would help more than you know.

Find Your New BFF!

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Now offering

Looking for a clean, powerful upgrade to your dog’s diet?
Meet Zignature ESSENCE, the pinnacle of limited-ingredient nutrition.

This premium line is built for dogs who thrive on high animal protein and need a simpler, more focused ingredient list. Perfect for pups with food sensitivities or allergies who still deserve top-tier nutrition.

Stop in and ask us if Zignature ESSENCE is the right fit for your pup 🐾💛

Excellent
Critters Pet Shop4.3
Based on 451 reviews
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Jen Savage-Wulf
2 days ago
this independent store is a great little spot to find the things you need for your special animals and have some adorable small furry friends. Maria is so lovely and knowledgeable- shop local! 🐾
J A Kam
4 days ago
We visited today after calling about getting a pet for out classroom. The staff was very friendly and knowledgeable. They answered my many questions and were very patient. I highly recommend Critters Pet Shop for your natural pet needs!
Angel Brown
5 days ago
Maria and Lupe are the BEST! We adopted a bearded dragon for my daughter’s birthday. They were so patient and kind with us, making sure my daughter was educated on how to care for her new pet and felt comfortable before leaving the store. Though we had done plenty of research before deciding on the pet we were getting, Lupe asked many questions to ensure this bearded dragon was right for our family. If you are looking for a new addition to your family, Critters is the place to go!
Eddy Chavez
2 weeks ago
Response from the owner:Eddy, thank you so much for the 5-star review! ⭐🐾
We truly appreciate the support and are glad you stopped by Critters Pet Shop. We hope to see you again soon! 🐶🐱
Jillian Erickson
2 weeks ago
A wonderful rescue. They truly care for each animal in their care and absolutely make sure the love connection as these pets choose their token human. Amazing energy and a rocking place!
Response from the owner:Jillian, thank you so much for the beautiful review! 🐾💛

We truly believe every animal deserves love and the chance to find the right human, and it means the world to hear that you felt that energy when you visited. Our team works hard to care for each pet and help create those special connections.

We appreciate your support and hope to see you back at Critters Pet Shop again soon! 🐶🐱
Noelle Sauline
2 weeks ago
Maria was incredibly knowledgeable, personable, and super helpful! She took the time to help us find the best puppy food, toys, and treats. Her friendly attitude and expertise made the whole experience easy and enjoyable. We really appreciated her help and will definitely be back!
Response from the owner:Noelle, thank you so much for the wonderful review! ⭐⭐⭐⭐⭐

We’re so happy to hear that Maria was able to help you find the perfect food, toys, and treats for your puppy. She truly loves helping customers and their pets, and we’ll be sure to share your kind words with her.

We appreciate your support and can’t wait to see you and your pup back at Critters Pet Shop soon! 🐶🐾
Emily Bohne
1 month ago
The animals are very cute and the workers are very nice
Response from the owner:Emily, thank you so much for the sweet review! 🐾💕
We agree, the animals are pretty adorable, and we’re so happy you had a great experience with our team. Our staff truly loves caring for every pet and helping customers find exactly what they need.
We can’t wait to see you again soon. Maybe one of our cuties will steal your heart next time! 🐱🐶
Zainura Nuridinova
1 month ago
Response from the owner:Zainura, thank you so much for the 5-star rating! ⭐🐾

We truly appreciate your support and are so glad you chose Critters Pet Shop. Whether you stopped in for supplies, grooming, or to meet some of our adoptable cats, we’re grateful to have you as part of our community.

If you’d ever like to share more about your visit, we’d love to hear it. Hope to see you and your furry friend again soon! 🐶🐱
Kelly K
2 months ago
Best little animal sanctuary in the area with knowledgeable staff that care so deeply about their pets and yours! You need to check them out! Guinea Pig Jesues and her babies are already so loved!!!
Response from the owner:Thank you so much for the kind words! 🐾💛 We’re truly honored to be part of this community and to care for both our animals and yours. Our team puts their hearts into everything they do, and it means the world to hear that it shows. Thank you for the recommendation, we can’t wait to see you again at Critters!
Sapheria Wilson
2 months ago
We had a bad experience trying to locate sugar gliders for a while now and bryonna from critters pet shop helped us out a lot and was super helpful and polite about everything if we were to get another pet we would most definitely come to critters pet shop again we got 2 female sugar gliders from there and my sister and I named them strawberry and shortcake there so cute
Response from the owner:Thank you Sapheria, so much for taking the time to share your experience! We’re really happy to hear that Bryonna was able to help you after such a frustrating search and made the process easier and more positive for you both. She truly cares about our customers and the animals, and we’ll be sure to pass along your kind words to her.
We’re also thrilled that Strawberry and Shortcake found such a loving home, what adorable names! 🐾💗 Thank you for trusting Critters Pet Shop with such a special addition to your family. We look forward to helping you again whenever you’re ready for another pet.

Adopted Pets at Critters Pet Shop Last Week

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Adoptable Pets

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Location

582 Randall Rd. | South Elgin, IL

We are conveniently located on Randall Rd., between Target and Caputo’s Grocery Store.

Hours

Monday – Tuesday: 11am – 7pm
Wednesday-Closed
Thursday-Friday: 11am – 7pm
Saturday: 10am – 6pm
Sunday 10am – 5pm

Contact Us

Phone Number: 224.856.5780

Email: info@critterspetshop.com