Discover the Joy of Pets

Critters Pet Shop of South Elgin

Explore our unique blend of pet retail and rescue, where every visit supports animals in need.

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Excellent

Based on 443 reviews

We had a bad experience trying to locate sugar gliders for a while now and bryonna from critters pet shop helped us out a lot and was super helpful and polite about everything if we were to get another pet we would most definitely come to critters pet shop again we got 2 female sugar gliders from there and my sister and I named them strawberry and shortcake there so cute

Kelly K

Best little animal sanctuary in the area with knowledgeable staff that care so deeply about their pets and yours! You need to check them out! Guinea Pig Jesues and her babies are already so loved!!!

Response from the owner:Thank you so much for the kind words! 🐾💛 We’re truly honored to be part of this community and to care for both our animals and yours. Our team puts their hearts into everything they do, and it means the world to hear that it shows. Thank you for the recommendation, we can’t wait to see you again at Critters!

September Nine

Response from the owner:Thank you, September for taking the time to do this awesome ⭐️⭐️⭐️⭐️⭐️ review for #critterspetshop

Catherine Ahlstedt

Best!

Response from the owner:Thank you, Catherine for taking the time to do this awesome ⭐️⭐️⭐️⭐️⭐️ review for #critterspetshop

Melissa Brigham

We had such a wonderful experience adopting our bunny (pepper!) from this pet store! The staff was so kind, knowledgeable, and clearly care deeply about their animals.Our bunny has been such a sweet addition to our family, and it’s clear he was well cared for before adoption. You can tell the people here truly love what they do. our family loves this place we can’t recommend them enough!! Thank you for our sweet boy!

Response from the owner:Thank you, Melissa for taking the time to do this awesome ⭐️⭐️⭐️⭐️⭐️ review for #critterspetshop

Mano jfvytujhedfgtyhgf

I brought my dog in for grooming. Julia, the groomer was very professional and knowledgeable. She did a great job with my Shih Tzu. I would recommend her to anyone and I’ll be back to see her.

Response from the owner:Thank you for your kind words, Mano! We're thrilled to hear that Julia provided excellent grooming services for your Shih Tzu. Our team at Critters Pet Shop takes pride in delivering professional and knowledgeable care to all our furry friends. We appreciate your recommendation and look forward to welcoming you back soon for another great experience!

Hamid Khan

Response from the owner:Thank you, Hamid for taking the time to do this awesome ⭐️⭐️⭐️⭐️⭐️ review for #critterspetshop

Victoria Watt

Response from the owner:Thank you, Victoria, for your 5-star rating! We appreciate your support and are glad to hear that you had a positive experience at Critters Pet Shop. If you have any questions or need assistance with pet care products or services in the future, feel free to reach out. Your feedback is valuable to us!

Kyle Hatheway

Critters Pet Shop is a fantastic local spot for all your pet needs! As the owner of DoodyCalls, I know how important it is for pet owners to have access to quality products and friendly service—and Critters delivers on both. Their knowledgeable staff always go above and beyond to help find the perfect food, toys, or accessories to keep pets happy and healthy. It’s great to support a business that shares our passion for caring for pets and making pet ownership easier! 🐾🐕 #DoodyCalls #CrittersPetShop #PetCarePartners #CleanYardsHappyPets

Response from the owner:Thank you for the kind words, Kyle! We are thrilled to hear that you appreciate our dedication to providing top-notch products and service for pets. At Critters Pet Shop, we strive to make pet care easy and enjoyable for all pet owners. Your support means a lot to us, and we look forward to continuing to serve you and your furry friends in the future. 🐾🐕 #PetCarePartners #CrittersPetShop

Megan M

Response from the owner:Thank you, Megan, for your 5-star rating! We appreciate your feedback and are delighted to know that you had a positive experience at Critters Pet Shop. If you have any further pet care needs or questions, feel free to reach out. Your support means a lot to us!

Adopted Pets at Critters Pet Shop

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Featured Products

Keeping Birds and Reptiles Warm During Extreme Cold

by Critters Pet Shop of South Elgin | Jan 15, 2026 | Tips & Suggestions

Cold weather is dangerous for all animals, including humans. However, it can be especially dangerous for birds and reptiles, particularly during extreme winter temperatures or power outages. Unlike dogs and cats, these pets rely heavily on their environment to...

How to Spot Seasonal Blues in Pets and What to Do About It

by Critters Pet Shop of South Elgin | Dec 31, 2025 | Tips & Suggestions

When winter hits, a lot of people get the “blues”. It’s thought to be due to the lack of direct sunlight. However, it’s not just people who can struggle with seasonal shifts. Your pet can also get the “winter blues,” and that can affect their health and happiness....

Helping Your Pet Birds Stay Healthy and Happy During Winter

by Critters Pet Shop of South Elgin | Dec 14, 2025 |

When temperatures drop, we bundle up—but your feathered friends rely on you to keep their environment comfortable and safe. Cold weather can be stressful for pet birds, especially smaller species like finches, parakeets, or lovebirds. With a few simple adjustments,...

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Location

582 Randall Rd. | South Elgin, IL

We are conveniently located on Randall Rd., between Target and Caputo’s Grocery Store.

Hours

Monday – Friday: 10am – 7pm
Saturday: 10am – 6pm
Sunday 10am – 5pm

Contact Us

Phone Number: 224.856.5780

Email: info@critterspetshop.com

582 Randall Rd., South Elgin IL